Understanding Human Psychology

  ✨ Trusting the Process: From Streams to Clouds to Rain ✨ I’ve always been very fond of stories—because they have a way of saying what our hearts know but our minds sometimes forget. So let me share one that beautifully captures what I feel today. In Tales of the Dervishes, a stream flows through many lands until it reaches a desert. The stream tries to cross, but the heat turns its waters into vapor. In surrender, it transforms into clouds, carried by the winds across the desert. On the other side, it returns as rain, becoming a stream once again. The desert reminds the stream: “Do not worry. Trust the process. You will become yourself again.” This story feels close to home as I reflect on our journey at ZS Associates. When we submitted our entries for the Brandon Hall Group Awards, all we could do was give our best, and then trust the process—just like the stream. And today, I am beyond thrilled to share that ZS has won Gold in two categories 🏆: 🌟 Leadership Development – for ...

Elephant God is drinking milk. The idol has life.. How can that be possible? That was a question in many minds. But no one asked. They just believed. Their curious minds started adding logic. But magic and miracles are beyond logic.  I was in school, may be in early secondary, when I heard talks the Elephant God is drinking milk, if you offer the idol milk near the trunk, it will be swallowed. Like how? Then there was another news, it's not with any Ganesha idol, but a particular pandal's idol in Mumbai. So many devotees, without questioning, visited the pandal, to quench the thirst of their curious minds and seek blessings of the divine. That year the divine was believed to be present in the idol as if it was live.  Till date I have experienced that miracles are a part of life. We may call them blessings of the lord, we at times say it was pure coincidence, luck is another form of argument. Call it faith or blind trust, ignorance or just love for God. No one still knows if th...

I stood on a platform in the second row. Tried to gulp my nerves and stared at the open area ahead, the hall was humongous. I imagined the audience there and gulped another ball of anxiety down my throat. It was my turn, I raised my voice like a wave and I hummed the lines of the song. My teacher gave me a blank stare and after five seconds told me 'You are singing so beautifully, then why is your face like you have had castor oil?' I released the breath I was holding, and broke into a slight smile, my heart still beating of the fear of being judged of what I was there for. The same feeling which had kept me away from taking the centre spot and playing the lead singer in the western music choir. On the final day I hummed boldly, as I had got a 'great job' tag from my music teacher. Time lapse today I hold my tough emotions close to me. I write to express. I missed writing this last month when I was occupied in caregiving of my loved one. As responsibilities have taken n...

  There was a time when conversation starters would be about weekend plans, food, family, office, and traffic woes, now in many conversations, whether at work or over coffee, it's somehow loops back to AI. From did you watch that show? To- Did you try that AI tool? Did you tell ChatGPT to do this? It's a talk we have as as way of life. Earlier, conversations at work were largely transactional: updates, reminders, or basic planning. But AI has transformed the quality and direction of our discussions—into deeper reflections about how it's shaping work, creativity, ethics, and identity. Our conversations have shifted from catching up to keeping up with AI. AI has become second brain, a friend in the pocket, a co-pilot always available to steer the ship with you. However, we need to be updated about this latest technology. Learning about how blur are the lines between AI and human.  AI is no longer a buzzword. To learn more about this evolving technology one must be on top of n...

  Do you find yourself deflecting compliments at work? When someone appreciates your growth or contribution, do you instinctively say, "Oh, I’ve learned a lot from my team," or "It was all because of my mentors"? While acknowledging support is beautiful, do you ever pause to recognize yourself? Your effort. Your journey. Your learning. Your transformation. In many workplaces, especially in fast-paced environments, we rarely stop to track how we’re growing — mentally, emotionally, or professionally. We often forget to document the small wins, the newly formed habits, the brave conversations, the mindset shifts. Instead, we credit others for how far we’ve come. But here’s a reminder: Your learning is yours to own. Your development is the outcome of your effort, your initiative, and your consistency. That’s exactly why I wrote my book “Learnager” — a guide to lifelong learning and taking charge of your growth. 📘 You can get it here: Amazon KDP – LEARNAGER : From Learn...