Understanding Human Psychology

  After Riya got flak from her boss Raj for her negligence at work and in fact going ahead and hiding that till asked about it. What do you think Riya felt? And what do you think changed in her behaviour after that incident? She instantly felt demotivated. She decided not to go back and ask him anything related to work also. She started staying aloof and bad mouthing the organisation and it's culture to others, even at work. Feeling anxious, worried, not comfortable to confront are common feelings while we need to go ahead get feedback and ask for feedback. Not seeking feedback does not only deprive you of learning opportunities, but also keeps you away from a much needed insight, especially in form of a constructive feedback. Additionally the eagerness to receive feedback can have a positive impact on the way your seniors perceive you. Many employees are either fearful to ask for feedback or do not know how to initiate the conversation with their seniors or peers in their team. Us...

Remember Riya from our previous article? She was the one who had made a perception of bias towards women in offices because of behaviour of one boss which she generalized across bosses and workplaces. So one day Riya was asked to arrange employee engagement activities at office for Diwali. Her boss Raj gave her the primary responsibility of the task while she also could ask for help and assistance from her colleagues Rohit and Priya. As the program got over, Riya saw few gifts which she was distributing, missing from the lot. As a token of participation, the organisation had arranged plants as gifts. Riya inquired about the miss and the office boys told her that many employees liked the plants and picked them up to take them home. Riya thought that it was a low value item, and they were in excess anyway, so there is no need to inform anyone about the incident. That evening, Raj shared his appreciation in front of the entire team about how Riya conducted the program so well and all the ...

It was Anand v/s Riya at the chess competition in the office canteen. It was funny when Riya observed the crowd cheer them. She saw from the corner of her eye that her boss gave some special attention to Anand while he had his turn to play.  The boss Seetaram was so involved in signalling Anand the next winning moves that he dint even realise that Riya was also a part of his team. Was Seetaram biased? Well in this scenario anyone would think that he was. However, if we go to see from a non-biased third person perspective, that was just a quick judgement we just passed about Seetaram's personality.  An NLP (Neuro Linguistic Programming) presupposition states 'You cannot not communicate'. We are always communicating via verbal medium or through our body language. Even our silence speaks volumes about our feelings and mood.   Here too, Seetaram was communicating through his body language and gestures. It was assumed in Riya's head that she was been treated unfairly. Al...