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Perception of Training and Learning

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  Training & Learning In earlier times, managers used to send their people for a training if they would be sitting idle. It was a perception that training is one way to occupy them with a meaninful activity, or just becasue people should be made to feel engaged. Trainers are just people who may give you some knowledge, called 'gyan' more colloquially. Managers weren't sure of how this 'gyan' would affect their work and businesses to make impacts on profits, but trainings surely motivated people, more so because it was a welcome break to their fixed, mundane schedule. Not very long ago, in the mid of 1900s when Donald Kirkpatrick developed the Kirkpatrick model of measuring training effectiveness. It had four levels of measuring training effectiveness. These were reaction to training, knowledge retention, transfer of learning on the job and impact on the business in terms of training return on investment (ROI). This model went on to become the most accepted an

Make Kindness Count..

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  Its me today and you tomorrow   In my experience, I've seen multiple people who are in a position to help others, but they hesitate or directly refuse. The last 2-3 years have been so troubling for the entire world. With Covid 19 setting its foot so strong in the entire world, different countries are affected with varying degrees of severity. However, one thing in common is humanity at large suffered in various ways, the effects and after effects of the pandemic. Thousand of people lost their source of livelihood, few thousand lost their loved ones and innumerable others faced depression and anxiety issues due to restricted movement or isolation. Many people posted their needs of jobs, hospital beds, ambulance, oxygen and even food, on social media, and many reached out to them with open arms to help them pass that difficult phase in life. Many other times when crises situation has come up, like natural calamities or manmade terror attacks, kind human beings have helped to upli

The Journey is as Sweet & Exciting as the Destination

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  The Beautiful Journey Towards Success Smart work does not replace hardwork to achieve success. To be a leader, to grow to that level, you should have done all the work that you are going to then, at that stage, supervise. Your hands on experience much earlier in your career will help you confidently take future roles. Sadly, the generation in their 20s, so many of them, do not resonate with this concept. This is purely my observation over a few years and I am open to any logical argument, if you propose otherwise. May be this interaction and observation of mine is limited to the call centre industry that I've been associated with beyond 4 years now. After finishing swanky MBAs or engineering degrees too, a large number of pass-outs come to join BPOs as a Customer Care Agent. Where, I do very much respect all types of jobs, at the same time, I feel waste of a college seat, waste of money, time and talent should not be done. After a great degree, unfortunately done under the for

In Search of Purpose..

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  In a search for meaning and purpose of life, most of us associate ourselves with tangent entities around us. For us even God has to be tangent, therefore idol worship exisits. But once our family and friends get on with their own lives, our children have their own careers and families to settle with, our education is over and we retire from our careers. One day we wake up to having one or more of these aspects missing, in our lives, to look after and look forward to. It could be that we have retired and the job which was an identity or purpose of life, is not associated with us anymore. For example a person who has got fired from her job may feel an absolute helplessness, void and would question their existence. We all must have our own purposes and that should drive us to being ourselves. We must go after the things that we want. And this want is different for everyone. I am what I am within myself. My purpose is not my family, friends, education, child, job or career. My purpose

Do We Value Complexity Over Simplicity?

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Creative Problem Solving When the ball pen did not work in space, as ink did not flow in absence of gravity, millions were spent to develop a pen which would work. Then came a very simple suggestion, simply use a pencil! Although many of us have heard of this story which describes how simple solutions can be arrived at, when seemingly complex problems are thought through with a calm mind. This story is purely fictional and just to explain the concept of valuing simplicity over complexity. The solution may be right in front of us most of the times.  A video on a channel shows a young woman was given a math problem to solve, which she, after few minutes, gave up. When a child sitting beside her solved it in one go. This was the problem and the solution. Problem : 5 + 5 + 5 = 550 (add one straight line to make both sides equal) Solution : 5 4 5 + 5 = 550 A website, whatwedoallday, trigged my thoughts further towards the simplicity in which seemingly complex problems can be managed and