Understanding Human Psychology

When I first received an email from a senior stakeholder about a task I had to deliver, my immediate reaction was overwhelm. The scope seemed too vast, the expectations too high, and I found myself questioning—had I committed too much? Doubts crept in, and the weight of the responsibility felt heavier by the minute.   At first, I kept overthinking, trying to solve everything in my head. But when I finally sat down with my team and discussed the task, something shifted. As we broke the problem down together, the path forward became clearer. What initially seemed complicated now had a structure, and I could see exactly how to approach it.   By the time the meeting happened, I was prepared. And to my surprise, everything went smoothly. The very thing I was overthinking had now turned into a well-managed discussion. Looking back, I realized that stepping back and seeking support was the key.   We often believe we must figure everything out on our own, but that’...

Some days feel like a whirlwind—back-to-back meetings, endless emails, and barely a moment to breathe. I was having one of those days, too busy even to grab a proper lunch. As people passed by, waving politely, I stayed put, resigned to yet another meal replaced by tea or hot water.   But then, something changed. A colleague walked in, saw me buried in work, and instead of just acknowledging my exhaustion, she did something unexpected. She insisted that I eat, she took my food, heated it up, and placed it in front of me. “Eat,” she said, giving me those ten minutes I wouldn’t have taken for myself.   It was such a simple act, yet it meant everything. In a world where we often assume that people will manage on their own, she reminded me how powerful it is to have someone by your side. Small gestures—a warm meal, a kind word, a thoughtful act—can make a difference in ways we don’t always realize.   That day, I learned something important: You don’t have to ma...